I Finished the Course, but Can't Find My CardUpdated 7 months ago
You'll first want to make sure all modules within the course have been completed. This can be done by signing in, clicking Start/Resume, and selecting Modules from the left-hand side. All modules must be completed, including the post-course Survey and the "Provider Card & CE/CME Information" module following the survey in the Course Completion section. This is the last module where you'll verify your personal information and provide your address if a physical card is desired via the form.
*We suggest NOT using the Canvas Student app to complete this process.
IMPORTANT: Some learners skip submitting the form in the "Provider Card & CME/CE Information" module after the survey (in the Course Completion section) if they don't plan on reporting the course hours, however, the "Provider Card & CME/CE Information" module is required for your card to generate. If you stop after the exam or survey your card will not be available.
What to do next:
1. Sign In at www.acls.com
2. Click Start/Resume (or click the course title)
3. Click Modules on the left
4. Scroll to the bottom and click "Provider Card & CME/CE Information"
5. Click the link provided to fill out the form
6. Once submitted, your card will be generated & can be found in the Documents & Certifications section of your account, or directly below your course after signing in.
Click here for a guide on completing the CME/CE Information module
Can't find "Modules"?
Your sidebar may be closed. Simply click the Menu button in the top left (looks like three small lines next to the logo) to open your sidebar.
Once you've verified all modules have been completed you can log into your account and download your card directly below your courses. You can also click the menu button in the top right (next to your name) and then select Documents & Certifications. There you'll find any cards you've obtained using our platform.
If you've confirmed that the Survey and "Provider Card & CME/CE Information" modules have been completed and the CME form submitted, but you still can't access your card please reach out to our Support Team and we'll be happy to help.
Click here for a guide on completing the CME/CE Information module
"Provider Card & CME/CE Information" is grayed out:
If this module is grayed out, click "Take the Survey" above the "Course Completion Information" section, then click Next in the bottom right corner to move through the modules to the end.
Click here for a guide on completing the CME/CE Information module
Click here to download your card