Card/Certificate
Downloading your card, obtaining your CE certificate, information for card verification, and other general questions.
How Do I Download My Card?
After completing your course, exam, survey, and "Provider Card & CME/CE Information" module your digital card will be generated for download on your account. The card will also be flagged to print and ship to the address you provided during the CME
I Finished the Course, but Can't Find My Card
You will first want to make sure all modules within the course have been completed. After completion of the final exam (you will need to have scored a minimum of 80 percent to do so), you will move on to the final module titled "Course Completion Inf
How Long Will the Certification Card be Valid?
Upon completion, and once your card is generated, your certification will be valid for two years from the issue date which will be printed on your card. All sections of the course must be completed (including the CME/CE Information module, #7) for yo
How Do I Get My CME Certificate?
Once you submit your Provider Card & CME/CE assignment, a “Register Your CME/CE Hours” section will appear with the PIM code information you’ll need to register on the CME University website. Your card will not generate until the Provider Card & CME/
ACLS.com Completion Verification (Employers)
If you are an employer or hiring agency looking to verify a certification card or course completion please reach out to our Support Team with the following information:. - Your name, the name of your organization, and your role there (if this informa
I Need to Make a Name Change to My Card
In order for us to make a name change to your certification card and/or account, we will need official documentation of the name change, such as a copy of a marriage certificate or divorce decree, legal name change documents, driver's license (old &
How Long Does it Take to Receive My Physical Card?
If you selected that you want a physical card then they are generally printed within 24 hours and will arrive within 7-10 business days. The card is printed on a post-card style mailer which can sometimes be mistaken for junk mail so you may want to
What Will My Card Look Like?
Below you'll find a sample copy of what our cards look like. It's important to note that we only offer our brand of certification, so our cards will not include the name/logo of other companies. This card is for sample use only:. Do you need an AHA
Why is Utah on the Back of My Card?
On the back of the card, you'll see our Training Organization Name, our Training Organization Number, as well as the Training Organization Location. As our courses are online, the T.O. Location is set to our main headquarters in the state of Utah.
My Employer Denied My Card (Refund Info)
Our courses are accredited and accepted nationwide, but some employers prefer a specific brand of certification. Many employers want their personnel to obtain their certifications through the American Heart Association or Red Cross. However, they ar
Contact Our Support Team
Here's how to contact our support team:. Our business hours are Monday - Friday, 8 am - 7 pm central.