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ACLS.com

Our Courses

Accreditation Info

Last Updated - 4.2.25&#x2705;&#xA0;All systems are working as expected and in the clear.<hr>If you are experiencing a specific issue&#xA0;(not related to any problems listed above)&#xA0;please reach out to our Support Team via <a href="mailto:support@acls.com">support@acls.com</a> so we can investigate and resolve the problem for you as quickly as possible. You can also check out some of our technical issues&#xA0;<a href="https://acls-support.gorgias.help/en-US/articles/technical-issues-61677">HERE</a>.<hr>How quickly can I expect a response from Support? Click&#xA0;<a href="https://acls-support.gorgias.help/en-US/how-quickly-can-i-expect-a-response-from-support-477105" rel="noopener noreferrer" target="_blank">HERE</a>&#xA0;for more info!<hr>Contact Our Support Team: <a href="mailto:support@acls.com" style=" text-decoration: none;">support@acls.com</a>888.364.1202<a href="https://acls.com/contact-us/" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">Click here to send us a message!</a>Business Hours: Monday - Friday, 7am-6pm MST*Have a question that&apos;s not covered in our Help Center? Let us know! <hr><a href="https://acls-support.gorgias.help/en-US/contact-our-support-team-209611">Contact our Support Team</a><a href="https://app.acls.com/login" rel="noopener noreferrer" target="_blank">Click here to sign into your account</a><a href="https://app.acls.com/ce/documents" rel="noopener noreferrer" target="_blank">Click here to download your card (after course completion)</a>

Last Updated - 4.2.25. ✅ All systems are working as expected and in the clear. If you are experiencing a specific issue (not related to any problems listed above) please reach out to our Support Team via support@acls.com so we can investigate and res

Getting Started (FAQs)

I Placed My Order, What's Next?

How Do I Login?

How Do I Launch the Course?

Can I Download/Print the Course Material?

Will I Receive Course Material In the Mail?

How Long Will It Take to Complete the Course?

How Quickly Can I Start the Course?

Is the Course Entirely Online?

How Long Will I Have Access to Complete the Course?

How Do I Download My Receipt?

How Do I Download My Card?

Setting Up the Canvas Student App (Optional)

Device Suggestions

Contact Our Support Team

Getting Started

How Do I Purchase?

Where Do I Enter My Coupon Code?

Unable To Checkout

Should I Purchase Certification or Recertification?

Is BLS Included When I Purchase ACLS?

Can I Purchase Courses for Multiple People?

"Ordering for a Group" Message During Checkout

International Purchasing

Do You Offer a Military Discount?

How Can I Refer a Friend to ACLS.com?

Refund Policy Information

Purchasing/Checkout

Are You Accredited By...

"Are You AHA Approved?"

How Many Hours do I Receive for the Course?

Official Accreditation Statement

International Accreditation

My Employer Won't Accept My Certification Card

Will I Receive Course Material in the Mail?

How Long do I Have Access to the Course?

Do You Offer Course Extensions?

How Long Does the Course Take to Complete?

Is the Pre-Exam Required?

How Many Attempts Do I Get for the Exam?

Can I Retake the Exam if I Fail?

I Passed the Exam, but It's Giving Me the Option to Retake

I Failed All 10 Attempts for the Exam

Does the Exam Offer Feedback?

Completing the CME/CE Information Module

I Found an Exam/Course Error

PALS Course Syllabus

BLS Course Syllabus

ACLS Course Syllabus

Neonatal Resuscitation Syllabus

Course/Exam Questions

I Finished the Course, but Can't Find My Card

How Long Will the Certification Card be Valid?

How Do I Get My CME Certificate?

ACLS.com Completion Verification (Employers)

I Need to Make a Name Change to My Card

How Long Does it Take to Receive My Physical Card?

What Will My Card Look Like?

Why is Utah on the Back of My Card?

My Employer Denied My Card (Refund Info)

Card/Certificate

General Technical Suggestions

The "Renew" Button Doesn't Work

I Purchased, But Can't Sign In

How Do I Reset My Password?

My Course is Unavailable

I'm Unable to Start My Course

My Exam is Locked

I'm Unable to Submit My Exam

Unable to Launch Course (International Learners)

Clearing the Cache in Your Browser

CareerStep Students

Technical Issues

Skills General Information

How Do I Know if I need Skills?

If I Don't Need Skills, How Quickly Can I Get My Card?

What if I Selected Skills by Mistake?

I Selected I Don't Need Skills, but Found Out I Do.

I Travel for My Job -OR- I'm Currently Looking for a Job, Do I Need Skills?

How Do I Download the Skills Form?

How Do I Complete the Skills Evaluation?

How Do I Upload the Completed Form? (Verified Skills)

Skills Evaluations

Admin Quick Guide & Helpful Resources

How Do I Get Started?

How Do I Purchase Additional Vouchers?

Inviting New Members

How do I Add a New Admin?

Assigning Courses For Existing Members

Resending a Pending Invitation

Vouchers For New Group Members

Accepting The Invitation (New Members)

Fast Pace Learners (Getting Started)

New Platform Transition (FAQ's)

How Much Does a Group Account Cost?

What is a Group Account?

What Does a Group Account Provide?

How Quickly Can I Get a Group Account Set Up?

If I Don't Want to Set Up a Group Can We Still Get a Group Rate?

I'm Ready to Create a Group Account!

Setting Up a Group Account

Admin Resources & Group Accounts

Welcome! (A Guide to Our Help Center)

How Quickly Can I Expect a Response from Support?

What Our Customers Say!

System StatusUpdated 23 days ago