How to purchase steps, coupon code location, checkout issues, and more regarding our purchasing process.
To begin your purchase for the first time or for a renewal make sure you are on a computer using either Google Chrome, Firefox, or Safari (Apple devices) as they typically work the best. We suggest using a home or personal internet connection as man
We currently have two places where you can enter your coupon code and we've provided some helpful information below for applying your code based on your device. CLICK HERE to check out our helpful purchasing guide!. Enter Coupon Code From Your CartUs
Some learners have reported being unable to complete checkout. We sometimes see this issue when a customer is trying to make their purchase using a hospital/doctor's office/clinic internet network. If you are currently at work using the facility's in
To qualify for recertification, you must have previously received a certification that has not been expired for more than 30 days. If your current/previous certification has been expired for more than 30 days, you will need to complete the certificat
All of our programs are individual courses and per our accreditations, would need to be purchased separately in order to obtain each certification. Upon completion of both courses, you'll receive an individual certification card for each. Purchasin
Absolutely! However, it's important to note that multiple courses purchased on the same account will only be accessible to the person to whom the account is registered. Multiple courses should not be purchased on the same account as each learner ne
If you are receiving a message saying "Ordering for a company or group of people?" when you click "Add to Cart" then that means the course is already in your cart. You can only purchase one of each course (either cert or recert) as this prevents dup
Many healthcare professionals, located outside of the United States, utilize our courses to obtain the necessary certifications for their professions, however, a small percentage of these learners sometimes report having trouble purchasing/registerin
After signing into your account you'll click the menu button in the top right corner, next to your name. It looks like three small lines. You can then click Order History which will give you the option to download receipts from any previous orders
Absolutely! We appreciate and value all of our learners, but our military customers hold a special place for us. Please reach out to our Support Team prior to your purchase to receive your 25% military discount code. Thank you for your service!. *
We currently offer a referral program for our valued customers where any friends you refer will receive 25% off their very first purchase. Once their first order has been placed we'll send you a $25 Amazon gift card!. When providing your information
Customers have the right to rescind their purchase and receive a full refund via email or phone request within three (3) business days from the day they submit an online purchase. The right to rescind is void if the certification card has been obtain
Do you have more questions? Are you having unresolved technical issues? Do you need additional information? Contact our friendly and knowledgeable Support Team!. Once your ticket is received our Support Team will immediately get to work! We're proud