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Getting Started

Welcome! Here's what you need to know to get started using our platform.

Getting Started (FAQs)

Thanks for choosing ACLS.com for your certification needs! We're excited to help you get started and happy to answer any questions.  After you purchase your course, you receive a "Get Started" email with details to access your course.  Didn't receive

I Placed My Order, What's Next?

Thanks for choosing ACLS.com for your certification needs.  Whether you are a new or returning learner, we've provided some information below to help you get started!. If you are a new learner to our platform:. After placing your order, you'll receiv

How Do I Login?

You can sign into your account at www.acls.com with the email address used to place your order and the password for your account.  You'll then click "Start" on the course tile labeled with "New Course" to begin. You can also CLICK HERE to sign in. If

How Do I Launch the Course?

Once signed in, within 1-3 minutes of purchasing, you'll see a course tile with a "New Course" banner.  Click Start on your course, scroll down, click the orange Start Course button, and continue through the course via the Next button in the bottom r

Can I Download/Print the Course Material?

Currently, due to copyright and distribution agreements with our Content Development Team, we are unable to offer a printable or downloadable version of our course material or exam.  We plan to offer this ability in the future. Click here to sign int

Will I Receive Course Material In the Mail?

Once you place your order you'll gain immediate access to our platform where you'll find all of the necessary material to complete the course and pass the exam. There's no need to wait for any printed material as everything is online. After placing y

How Long Will It Take to Complete the Course?

From start to finish, most learners set aside at least four hours to complete the didactic online program.  As the course and exam are both self-paced, you can take a break and return later or finish the course in one sitting.  If you exit the exam y

How Quickly Can I Start the Course?

Immediately after placing your order you will receive an email with additional information on accessing your course.  Didn't receive this email? Check your spam/junk folder.  If you are an existing learner, you can go ahead and sign in at ACLS.com. A

Is the Course Entirely Online?

Our self-paced, self-instructed courses are completely online for almost all learners (including all course material), however, a hands-on skills checkoff form is available, if needed, but is not required in most cases.  We've provided some helpful i

How Long Will I Have Access to Complete the Course?

Once purchased, your course(s) will be active and available on your account for two years giving you this time to complete the course.  You'll also maintain the ability to review your course material, however, the final exam will no longer count once

How Do I Download My Receipt?

After signing into your account you'll click the menu button in the top right corner, next to your name.  It looks like three small lines.  You can then click Order History which will give you the option to download receipts from any previous orders

How Do I Download My Card?

After completing your course, exam, survey, and "Provider Card & CME/CE Information" module your digital card will be generated for download on your account.  The card will also be flagged to print and ship to the address you provided during the CME

Setting Up the Canvas Student App (Optional)

For the best experience, we highly suggest using the default browser on your mobile device (such as Safari or Chrome) or using a laptop/desktop computer to complete your course. This provides the best experience.  However, the Canvas app is an option

Device Suggestions

For the best experience, we suggest using a desktop computer or laptop with Chrome, Firefox, or Safari (Apple devices) as your browser. Microsoft Edge and Internet Explorer tend to experience issues with our platform. Many hospitals and other medical

Contact Our Support Team

Do you have more questions? Are you having unresolved technical issues? Do you need additional information? Contact our friendly and knowledgeable Support Team!. Once your ticket is received our Support Team will immediately get to work!  We're proud